Terms & Conditions

The following Terms & Conditions text is a suggestion which of course will require some modification. Please also be aware we GMS Processors PVT. LTD., make no warranties as to the legal suitability of this text.

Ordering

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Smugglerz Inc. cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.

Delivery and Returns

Smugglerz Inc. returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and submit a return application from here before sending any item back. Any product without the return application will not be refunded or entertained.

NO REFUND ON CHRISTMAS GIFT BOXES AND CHRISTMAS PRINTS.

Exchange 

If when you receive your product(s), you are not completely satisfied you may return the items to us, within 7 days of delivery. Returns will take approximately 3 to 4  working days for the process once the goods have arrived. Items must be in original packaging and in acceptable condition which will be decided solely by us.


We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. Smugglerz Inc. will not be held responsible for items lost or damaged in transit.

Any product returned found not to be defective can be refunded within the time stated above and will be subject to a 15% restocking fee to cover our administration costs. Goods found to be tampered with by the customer will not be replaced but returned at the customers expense. 

If you are returning items for exchange please be aware that a second charge may apply, if the original item appears to be used, washed, damaged or tampered with at customers end or during transit from customer to our registered warehouse address.

Discounted products or free products are not part of the returns policy and hence customer cannot avail the above mentioned benefits on these products.

Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in pristine condition. In the unlikely event that the product arrives damaged or faulty, please contact Smugglerz Inc. immediately, this will be given special priority and you can expect to receive the correct item within 72 hours. Any incorrect items received all delivery charges will be refunded back onto you credit/debit card.

Delivery service

We try to make the delivery process as simple as possible and our able to send your order either you home or to your place of work.

Delivery times are calculated in working days Monday to Friday. If you order after 2 pm the next working day will be considered the first working day for delivery. In case of bank holidays and festive season, please allow an extra two working days.

We aim to deliver within 3 working days but sometimes due to high order volume certain in sales periods please allow 4 days before contacting us. We will attempt to email you if we become aware of an unexpected delay. 

Each item will be attempted to be delivered twice. Failed deliveries after this can be delivered at an extra cost to you or you can collect the package from your local collection point of the concerned courier company.

Export restrictions

At present Smugglerz Inc. only sends goods within India. We plan to add exports to our services in the future. If however you have a special request please contact us your requirements.

Privacy Notice

This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.

Security

We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. Smugglerz Inc. uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers. 

During the payment process, we ask for personal information that both identifies you and enables us to communicate with you. 

We will use the information you provide only for the following purposes.

* To send you newsletters and details of offers and promotions in which we believe you will be interested. 
* To improve the content design and layout of the website. 
* To understand the interest and buying behavior of our registered users
* To perform other such general marketing and promotional focused on our products and activities. 

Conditions Of Use

Smugglerz Inc. and its affiliates provide their services to you subject to the following conditions. If you visit our shop at Smugglerz Inc. you accept these conditions. Please read them carefully, Smugglerz Inc. controls and operates this site from its offices within India. Any legal matter will be subjected to Mumbai Jurisdiction only.


Copyrights

All content includes on the site such as text, graphics, logos, icons, images, concepts, designs and ideas are all owned by KIRAN KNIT & GARMENTS PVT. LTD. and are protected by international copyright laws. Any infringement or violation of the copyright material will be subject to legal action.

License and Site Access

Smugglerz Inc. grants you a limited license to access and make personal use of this site. This license doses not include any resale’s of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. 

This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent of Smugglerz Inc.

Product Descriptions

Smugglerz Inc. attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free.

From time to time there may be information on Smugglerz Inc. that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct ant errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you. 

Prices

Prices and availability of items are subject to change without notice the prices advertised on this site are for orders placed and include VAT. Shipping Charges vary as per the value of each order.

Please review our other policies posted on this site. These policies also govern your visit to Smugglerz Inc.

 

By continueing  to browse and use this website you are agreeing to comply with and be bound by the above mentioned terms and conditions of use, which together with our privacy policy govern Smugglerz Inc.'s relationship with you in relation to this website.